Haven Rx Privacy Notice
HIPPA NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Protected Health Information
PHI stands for Protected Health Information.
The HIPAA Privacy Rule provides federal protections for personal health information held by covered entities and gives patients an array of rights with respect to that information. At the same time, the Privacy Rule is balanced so that it permits the disclosure of personal health information needed for patient care and other important purposes.
How we use your protected health information
We may use and share your PHI for varied reasons. For instance:
Treatment: We may use and disclose your PHI to provide and help you get the treatment, medication, and services you receive. We may:
- Share your PHI with other providers to help them provide care to you or coordinate your care. In some cases, uses and disclosures of your PHI may be made through a Health Information Exchange or other shared system.
- Contact you to offer services related to your treatment. These may include:
- Reminders to refill your medicine
- Offer counseling with our pharmacist
- Messages that urge you to take your medicine and follow your doctor's advice
Payment: We may use your PHI to obtain payment for the services we provide to you and for other payment activities related to the services we provide. We may:
- Share your PHI with your health plan, pharmacy benefit manager, or other health care payor to determine whether they will pay for your health care products and services. This may also include your copay amount
Health care operations: We may use your PHI for our health care operations. Those are activities we need to do to carry out our health care business. We may:
- Use and share your PHI to monitor the quality of our health care services, provide customer services to you, resolve complaints and coordinate your care.
Other ways we are required to disclose you health information
In most cases, we are required to obtain your consent before sharing your PHI. However, there are scenarios or exceptions where we are required or permitted to make disclosure of your PHI without your consent. Such as:
- Required by Law. We may use or disclose your PHI to the extent that the use or disclosure is otherwise required by state or federal law.
- Public Health. We may disclose your PHI for public health activities, such as disclosures to a public health authority or other government agency that is permitted by law to collect or receive the information.
- Abuse or Neglect. If you have been a victim of abuse, neglect, or domestic violence, we may disclose your PHI to the government agency authorized to receive such information.